This article provides an overview of evolving Australian records continuum theory and the records continuum model, which is interpreted as both a metaphor and a new worldview, representing a paradigm shift in Kuhn's sense. It is based on a distillation of research findings drawn from discourse, literary warrant and historical analysis, as well as case studies, participant observation and reflection. The article traces the emergence in Australia in the 1990s of a community of practice which has taken continuum rather than life cycle based perspectives, and adopted postcustodial approaches to recordkeeping and archiving. It "places" the evolution of records continuum theory and practice in Australia in the context of a larger international discourse that was reconceptualizing traditional theory, and "reinventing" records and archives practice.
Publisher
Kluwer Academic Publishers
Publication Location
The Netherlands
Critical Arguements
CA Looks at the development of the Australian community of practice that led to records continuum theory: an approach that, in contrast to the North American life cycle approach, sees recordkeeping and archival practices as part of the same continuum of activities. Since the 1990s, there has been a lively debate between proponents of these two different ways of thinking. The second part of the article is highly theoretical, situating records continuum theory in the larger intellectual trend toward postmodernism and postpositivism.
Phrases
<P1> The model was built on a unifying concept of records inclusive of archives, which are defined as records of continuing value. It also drew on ideas about the "fixed" and "mutable" nature of records, the notion that records are ÔÇ£always in a process of becoming." (p. 334). <P2> Continuum ideas about the nature of records and archives challenge traditional understandings which differentiate "archives" from "records" on the basis of selection for permanent preservation in archival custody, and which focus on their fixed nature. Adopting a pluralist view of recorded information, continuum thinking characterises records as a special genre of documents in terms of their intent and functionality. It emphasises their evidentiary, transactional and contextual nature, rejecting approaches to the definition of records which focus on their subject content and informational value. (p. 335) <P3> [R]ecordkeeping and archiving processes ... help to assure the accessibility of meaningful records for as long as they are of value to people, organisations, and societies ÔÇô whether that be for a nanosecond or millennia. (p. 336) <P4> [I]f North American understandings of the term record keeping, based on life cycle concepts of records management, are used to interpret the writings of members of the Australian recordkeeping community, there is considerable potential for misunderstanding. <P5> Members of the recordkeeping and archiving community have worked together, often in partnership with members of other records and archives communities, on a range of national policy and standards initiatives, particularly in response to the challenge of electronic recordkeeping. These collaborative efforts resulted in AS 4390, the Australian Standard: Records Management (1996), the Australian Council of Archives' Common Framework for Electronic Recordkeeping (1996), and the Australian Records and Archives Competency Standards (1997). In a parallel and interconnected development, individual archival organisations have been developing electronic recordkeeping policies, standards, system design methodologies, and implementation strategies for their jurisdictions, including the National Archives of Australia's suite of standards, policies, and guidelines under the e-permanence initiative launched in early 2000. These developments have been deliberately set within the broader context of national standards and policy development frameworks. Two of the lead institutions in these initiatives are the National Archives of Australia and the State Records Authority of New South Wales, which have based their work in this area on exploration of fundamental questions about the nature of records and archives, and the role of recordkeeping and archiving in society. <warrant> (p. 339) <P6> In adopting a continuum-based worldview and defining its "place" in the world, the Australian recordkeeping and archiving community consciously rejected the life cycle worldview that had dominated records management and archives practice in the latter half of the 20th century in North America. ... They were also strong advocates of the nexus between accountable recordkeeping and accountability in a democratic society, and supporters of the dual role of an archival authority as both a regulator of current recordkeeping, and preserver of the collective memory of the state/nation. (p. 343-344) <P7> [P]ost-modern ideas about records view them as dynamic objects that are fixed in terms of content and meaningful elements of their structure, but linked to ever-broadening layers of contextual metadata that manages their meanings, and enables their accessibility and useability as they move through "spacetime." (p. 349) <P8> In exploring the role of recordkeeping and archiving professionals within a postcustodial frame of reference, archival theorists such as Brothman, Brown, Cook, Harris, Hedstrom, Hurley, Nesmith, and Upward have concluded that they are an integral part of the record and archive making and keeping process, involved in society's remembering and forgetting. (p. 355) <P9> Writings on the societal context of functional appraisal have gone some way to translate into appraisal policies and strategies the implications of the shifts in perception away from seeing records managers as passive keepers of documentary detritus ... and archivists as Jenkinson's neutral, impartial custodians of inherited records. (p. 355-356)
Conclusions
RQ "By attempting to define, to categorise, pin down, and represent records and their contexts of creation, management, and use, descriptive standards and metadata schema can only ever represent a partial view of the dynamic, complex, and multi-dimensional nature of records, and their rich webs of contextual and documentary relationships. Within these limitations, what recordkeeping metadata research is reaching towards are ways to represent records and their contexts as richly and extensively as possible, to develop frameworks that recognise their mutable and contingent nature, as well as the role of recordkeeping and archiving professionals (records managers and archivists) in their creation and evolution, and to attempt to address issues relating to time and space." (p. 354)
Type
Journal
Title
Accessing essential evidence on the web: Towards an Australian recordkeeping metadata standard
CA Standardized recordkeeping metadata allows for access to essential evidence of business activities and promotes reliability and authenticity. The Australian records and metadata community have been working hard to define standards and identify requirements as well as support interoperability.
Phrases
<P1> But records, as accountability traces and evidence of business activity, have additional metadata requirements. Authoritative, well-structured metadata which specifies their content, structure, context, and essential management needs must be embedded in, wrapped around and otherwise persistently linked to them from the moment they are created if they are to continue to function as evidence. (p.2) <P2> People do business in social and organizational contexts that are governed by external mandates (e.g. social mores, laws) and internal mandates (e.g. policies, business rules). Mandates establish who is responsible for what, and govern social and organizational activity, including the creation of full and accurate records. <warrant> (p.3)
Type
Journal
Title
Research Issues in Australian Approaches to Policy Development
Drawing on his experience at the Australian Archives in policy development on electronic records and recordkeeping for the Australian Federal Government sector the author argues for greater emphasis on the implementation side of electronic records management. The author questions whether more research is a priority over implementation. The author also argues that if archival institutions wish to be taken seriously by their clients they need to pay greater attention to getting their own organisations in order. He suggests the way to do this is by improving internal recordkeeping practices and systems and developing a resource and skills base suitable for the delivery of electronic recordkeeping policies and services to clients.
Publisher
Kluwer Academic Publishers
Publication Location
Netherlands
Critical Arguements
CA "None of the issues which have been raised regarding the management of electronic records are insurmountable or even difficult from a technological viewpoint. The technology is there to develop electronic recordkeeping systems. The technology is there to capture and maintain electronic records. The technology is there to enable access over time. The technology is there to enable recordkeeping at a level of sophistication and accuracy hitherto undreamt of. To achieve our goal though requires more than technology, remember that is part of the problem. To achieve our goal requires human understanding, planning, input and motivation and that requires us to convince others that it is worth doing. This view has a significant impact on the development of research agendas and implementation projects." (p. 252) "Looking at electronic records from a strategic recordkeeping perspective requires us to see beyond the specific technology issues toward the wider corporate issues, within our organizational, professional and environmental sectors. In summary they are: Building alliances: nationally and internationally; Re-inventing the archival function: cultural change in the archives and recordscommunity and institutions; Getting our own house in order: establishing archival institutions as models of best practice for recordkeeping; Devoting resources to strategic developments; and Re-training and re-skilling archivists and records managers." (p. 252-253)
Phrases
<P1> The issue for me therefore is the development of a strategic approach to recordkeeping, whether it be in Society generally, whole of Government, or in your own corporate environment. The wider focus should be on the development of recordkeeping systems, and specifically electronic recordkeeping systems. Without such a strategic approach I believe our efforts on electronic records will largely be doomed to failure. (p. 252) <P2> We have to influence recordkeeping practices in order to influence the creation and management of electronic records. (p. 253) <P3> Given that there is no universal agreement within the archives and records community to dealing with electronic records how can we expect to successfully influence other sectoral interests and stake-holders, not to mention policy makers and resource providers? Institutions and Professional bodies have to work together and reach agreement and develop strategic positions. (p. 253) <P4> The emerging role of recordkeeping professionals is to define recordkeeping regimes for organizations and their employees, acting as consultants and establishing and monitoring standards, rather than deciding about specific records in specific recordkeeping systems or creating extensive documentation about them. (p. 254) <P5> Archival institutions need to practice what they preach and develop as models for best practice in recordkeeping. (p. 254-255) <P6> Resources devoted to electronic records and recordkeeping policy and implementation within archival institutions has not been commensurate with the task. (p. 255) <P7> Contact with agencies needs to be more focused at middle and senior management to ensure that the importance of accountability and recordkeeping is appreciated and that strategies and systems are put in place to ensure that records are created, kept and remain accessible. (p. 255) <P8> In order to do this for electronic records archival institutions need to work with agencies to: assist in the development of recordkeeping systems through the provision of appropriate advice; identify electronic records in their custody which are of enduring value; identify and dispose of electronic records in their custody which are not of enduring value; assist agencies in the identification of information or metadata which needs to be captured and maintained; provide advice on access to archival electronic records. (p. 255-256) <P9> The elements of the records continuum need to be reflected as components in the business strategy for archival institutions in the provision of services to its clients. (p. 256)
Conclusions
RQ "In summary I see the unresolved issues and potential research tasks as follows: International Agreement (UN, ICA); National Agreement (Government, Corporate, Sectoral, Professional); Cultural Change in the Archives and Records Community; Re-inventing / re-engineering Archives institutions; Re-training or recruiting; Best practice sites -- the National Archives as a model for best practice recordkeeping; Test sites for creation, capture, migration and networking of records; Functional analysis and appraisal of electronic information systems (electronic recordkeeping systems); Costing the retention of electronic records and records in electronic form." (p. 257)
Type
Journal
Title
Grasping the Nettle: The Evolution of Australian Archives Electronic Records Policy
CA An overview of the development of electronic records policy at the Australian Archives.
Phrases
<P1> The notion of records being independent of format and of "virtual" records opens up a completely new focus on what it is that archival institutions are attempting to preserve. (p. 136) <P2> The import of Bearman's contention that not all infomation systems are recordkeeping systems challenges archivists to move attention away from managing archival records after the fact toward involvement in the creation phase of records, i.e., in the systems design and implementation process. (p. 139) <P3> The experience of the Australian Archives is but one slice of a very large pie, but I think it is a good indication of the challenges other institutions are facing internationally. (p. 144)
Conclusions
RQ How has the Australian Archives managed the transition from paper to electronic records? What issues were raised and how were they dealt with?
CA The want for hard unassailable recordkeeping rules ignores the fact that recordkeeping is contingent upon unique needs of each organization as far as acceptable risks and context. Reed argues that aiming to achieve basic agreement on a minimal set of metadata attributes is an important start.
Phrases
<P1> Recordkeeping must be tailored to the requirements of specific business functions and activities linked to related social and legal requirements, incorporated into particular business processes, and maintained through each change to those processes. (p. 222) <P2> A record core or metadata set which lacks such specificity, detailing only requirements for a unique identifier, will not support interpretation of the record outside the creating domain. To enable that, we need more detailed specification of the domain itself, data which is redundant when you know where you are, but essential to understanding and interpreting records where the domain is not explicit. (p. 229)
Conclusions
RQ To establish requirements for viable core elements, the big challenge is the issue of time and that data will change over time ÔÇöespecially as far as individual competence, business function and language.
Type
Web Page
Title
Schema Registry: activityreports: Recordkeeping Metadata Standard for Commonwealth Agencies
CA "The Australian SPIRT Recordkeeping Metadata Project was initially a project funded under a programme known as the Strategic Partnership with Industry -- Research and Training (SPIRT) Support Grant -- partly funded by the Australian Research Council. The project was concerned with developing a framework for standardising and defining recordkeeping metadata and produced a metadata element set eventually known as the Australian Recordkeeping Metadata Schema (RKMS). The conceptual frame of reference in the project was based in Australian archival practice, including the Records Continuum Model and the Australian Series System. The RKMS also inherits part of the Australian Government Locator Service (AGLS) metadata set."
This paper discusses how metadata standards can help organizations comply with the ISO 9000 standards for quality systems. It provides a brief overview of metadata, ISO 9000 and related records management standards. It then analyses in some depth the ISO 9000 requirements for quality records, and outlines the problems that some organizations have in complying with them. It also describes the metadata specifications developed by the University of Pittsburgh Electronic Recordkeeping project and the SPIRT Recordkeeping Metadata project in Australia and discusses the role of metadata in meeting ISO 9000 requirements for the creation and preservation of reliable, authentic and accessible records.
Publisher
Records Continuum Research Group
Critical Arguements
CA "During the last few years a number of research projects have studied the types of metadata needed to create, manage and make accessible quality records, i.e. reliable, authentic and useable records. This paper will briefly discuss the purposes of recordkeeping metadata, with reference to emerging records management standards, and the models presented by two projects, one in the United States and one in Australia. It will also briefly review the ISO 9000 requirements for records and illustrate how metadata can help an organization meet these requirements."
Conclusions
RQ "Quality records provide many advantages for organizations and can help companies meet the ISO 9000 certification. However, systems must be designed to create the appropriate metadata to ensure they comply with recordkeeping requirements, particularly those identified by records management standards like AS 4390 and the proposed international standard, which provide benchmarks for recordkeeping best practice. The Pittsburgh metadata model and the SPIRT framework provide organizations with standardized sets of metadata that would ensure the creation, preservation and accessibility of reliable, authentic and meaningful records for as long as they are of use. In deciding what metadata to capture, organisations should consider the cost of meeting the requirements of the ISO 9000 guidelines and any related records management best practice standards, and the possible risk of not meeting these requirements."
Type
Web Page
Title
Recordkeeping Metadata Standard for Commonwealth Agencies
This standard describes the metadata that the National Archives of Australia recommends should be captured in the recordkeeping systems used by Commonwealth government agencies. ... Part One of the standard explains the purpose and importance of standardised recordkeeping metadata and details the scope, intended application and features of the standard. Features include: flexibility of application; repeatability of data elements; extensibility to allow for the management of agency-specific recordkeeping requirements; interoperability across systems environments; compatibility with related metadata standards, including the Australian Government Locator Service (AGLS) standard; and interdependency of metadata at the sub-element level.
Critical Arguements
CA Compliance with the Recordkeeping Metadata Standard for Commonwealth Agencies will help agencies to identify, authenticate, describe and manage their electronic records in a systematic and consistent way to meet business, accountability and archival requirements. In this respect the metadata is an electronic recordkeeping aid, similar to the descriptive information captured in file registers, file covers, movement cards, indexes and other registry tools used in the paper-based environment to apply intellectual and physical controls to records.
Conclusions
RQ "The National Archives intends to consult with agencies, vendors and other interested parties on the implementation and continuing evolution of the Recordkeeping Metadata Standard for Commonwealth Agencies." ... "The National Archives expects to re-examine and reissue the standard in response to broad agency feedback and relevant advances in theory and methodology." ... "The development of public key technology is one area the National Archives will monitor closely, in consultation with the Office for Government Online, for possible additions to a future version of the standard."
SOW
DC "This standard has been developed in consultation with recordkeeping software vendors endorsed by the Office for Government OnlineÔÇÖs Shared Systems Initiative, as well as selected Commonwealth agencies." ... "The standard has also been developed with reference to other metadata standards emerging in Australia and overseas to ensure compatibility, as far as practicable, between related resource management tools, including: the Dublin Core-derived Australian Government Locator Service (AGLS) metadata standard for discovery and retrieval of government services and information in web-based environments, co-ordinated by the National Archives of Australia; and the non-sector-specific Recordkeeping Metadata Standards for Managing and Accessing Information Resources in Networked Environments Over Time for Government, Social and Cultural Purposes, co-ordinated by Monash University using an Australian Research Council Strategic Partnership with Industry Research and Training (SPIRT) Support Grant."
